Practice Library

Difficult Conversations

At some point in our AR life, we reach this point where difference starts to show up in practice. In the conflict PPP there is this phrase "We are willing to make space for difficult conversations, without relationships falling apart." In this module we explore HOW. De-escalating tension is a skillset that can be learnt. In this way we transform conflict into collaboration and deeper relationships. This is a set of interactive sessions where we get to actually practice difficult conversations. It leans heavily on Stone, Patton and Heen's book of the same name.
Badge:Peacemaker
Level:L2
Status:Testing
Updated:2026-01-23
Tags:communication conflict
Parent:Listening and Speaking Model
Parent:AR Fundamentals
Holders:
1 month ago

The Art of Difficult Conversations

Promotional blurb.

1 month ago

Readme for attendees

About the module.

1 month ago

Handout

This PDF provides a two page checklist for your difficult conversations.

collage collage
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